Shipments and returns

Your pack shipment

Rules of shipping of ordered products:

We ship ordered products forthwith after the payment is credited to our account.

Domestic shipping is carried out by the courier company DPD. All shipments are insured. International shipments are treated individually (please contact us for a quote). We prepare the Pro Forma Invoice in this case and send it by e-mail to our client. 

We recommend that you purchase products in one cart to avoid paying multiple shipping fees. We cannot group orders hence the shipping fees are added to each order separately.

Products that are to be shipped are appropriately packed and well-protected. 

Normally, the package is taped up with a company tape showing our logo, which acts as a seal.

Please check - in the presence of the courier - whether the seal was broken during transport.

 Order and shipping status

You can check the status of your order at any time:

If you have an account with the store, check it after logging in.

If you did not set up an account - check your order status without logging in

(quoting your order number and e-mail address)  


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